What is a Chatbot? A Chatbot is an automated program that engages your users or customers with conversation. Think of it as “engagement on autopilot.” A chatbot will start a conversation with your customers (e.g. thru Facebook or website chat boxes), and it understands their intent and answers their questions.
Chatbot applications can be used in multiple industries. Here are some examples: Restaurants: Help customers browse the menu, make an order, ask for recommendations, and make reservations. Reference implementation: Azkatech dine in chatbot Retailers: Help customers search for products in an interactive way, view similar products, and utilise a personal
With increased competition on retailers, large stores, retailers and companies started to think of new ways to increase their sales and strategies to minimize their retail costs. So far, stores used traffic data to analyze the traffic growth, conversion rate and basket value that gives indicators on the marketing effectiveness,
A chatbot is a service, powered by rules and artificial intelligence, that you interact with via a chat interface. Instead of browsing a website, your customers will have a conversation with the chatbot, mirroring the type of experience you would get when you chat face-to-face Give it a try