A simple intro to the usefulness of Chatbot

What is a Chatbot? A Chatbot is an automated program that engages your users or customers with conversation. Think of it as “engagement on autopilot.” A chatbot will start a conversation with your customers (e.g. thru Facebook or website chat boxes), and it understands their intent and answers their questions.

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Chatbot sample usage per industry

Chatbot applications can be used in multiple industries. Here are some examples: Restaurants: Help customers browse the menu, make an order, ask for recommendations, and make reservations. Reference implementation: Azkatech dine in chatbot Retailers: Help customers search for products in an interactive way, view similar products, and utilise a personal

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Chatbot 101

A chatbot is a service, powered by rules and artificial intelligence, that you interact with via a chat interface. Instead of browsing a website, your customers will have a conversation with the chatbot, mirroring the type of experience you would get when you chat face-to-face Give it a try  

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