Customers churn for reasons beyond than what you think. Here are few reasons Price is not the main reason for customer churn; it is actually due to the overall poor quality of customer service – Accenture global customer satisfaction report 2008. A customer is 4 times more likely to defect
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What is Email Marketing Most people have probably heard about email marketing but not many realize what it’s all about. Being known since the dawn of the Internet, email marketing is still efficient to this day. If your business doesn’t utilize this method of nurturing leads and keeping existing clients
Smartex Lebanon 2019 is one of the exhibitions in Lebanon where local companies specialized in technology and telecommunication sectors will be participating to provide solutions for decision makers, business owners, and to help grow and scale their businesses. Smartex 2019 will be held from 10 to 13 April in Seaside
Who is using Odoo? Toyota uses it to solve organizational problem. Efficiency is everything. And when a business operates a distribution network on an international scale, every workflow needs to be optimized. In such operations, a functional enterprise resource planning (ERP) solution becomes a necessity to remain competitive; as long
“I have an awesome software idea but need a programmer to bring it to life”. We hear this all the time and frankly, some are great ideas but what’s the next step? Most entrepreneurs or business owners will jump to hire a programmer and start coding to end up with
Hiring a software developer is a tough decision. Whether in-house, freelancers or a software development company all come with their positives and risks. None of those options is the best fit for all instead of each decision works based on the project type. As each project is different, there’s no
How many apps do you have on your phone right now? No, don’t check! Just a rough number will do. Chances are you have a minimum of 30 apps and a maximum of as many as your phone memory will allow and we bet who don’t use half of them.
Chatbots have been all the buzz these days. You see them in abundance on Facebook Messenger and other major websites and apps. A chatbot will help bridge the communication gap between you and your audience. A chatbot is a program, powered by rules and AI, which simulates a real interaction
Chatbot applications can be used in multiple industries. Here are some examples: Restaurants: Help customers browse the menu, make an order, ask for recommendations, and make reservations. Reference implementation: Azkatech dine in chatbot Retailers: Help customers search for products in an interactive way, view similar products, and utilise a personal