The latest Odoo 18 version brings a range of enhancements and new functionalities to both sales software and the PoS system. Whether you are looking to enhance your sales processes, improve customer loyalty, or enhance the point-of-sale experience, the new features in Odoo 18 offer everything you need.
Let’s dive into the key odoo 18 sales features and odoo 18 pos features that will help you drive growth and efficiency in your business.
Odoo 18 Sales Features
Customer Loyalty in Portal
One of the standout Odoo 18 sales features is the new customer loyalty program integrated directly into the customer portal. Now, customers can view loyalty programs, wallet details, and explore offer programs with benefits like discounts on future purchases. This feature enhances customer retention by rewarding repeat purchases. For example, a customer might receive a 10% discount on their next order, encouraging continued engagement with your brand. This makes Odoo 18 a powerful sales software solution for businesses looking to boost loyalty and sales.
Order of Quotation Templates
Odoo 18 allows users to arrange quotation templates based on their importance, enabling a more organized and efficient quoting process. This feature is particularly useful for businesses that frequently generate quotes and need quick access to their most commonly used templates.
PDF Quote Builder 2.0
The enhanced PDF Quote Builder 2.0 in Odoo 18 lets you insert custom zones and modify them manually for each quotation. With translation options and customizable fields, you can create professional and tailored quotes that meet your business needs, making the quoting process more flexible and efficient.
Combo Products
With Odoo 18, you can now sell “Combo Product” packs across all sales-related apps, including PoS, eCommerce, Rental, and Subscriptions. This allows eCommerce companies to bundle various products and sell them at attractive prices, enhancing customer experience and boosting sales.
Warehouse Optional for Selling Services
The Odoo 18 version now makes the warehouse field optional when selling Service type products. This flexibility simplifies the sales process. A user warning will appear if no warehouse is selected for other product types.
Odoo 18 PoS Features
New Login Screen for POS
The new login screen for the POS in Odoo 18 enables employees (cash register) to identify themselves using a badge scan, PIN code, or manual login, providing a more secure and efficient login process.
Revamped UI for POS
The user interface for the POS system has been revamped in Odoo 18 for a more intuitive and enhanced experience. This new design helps employees navigate the system more efficiently, reducing errors and improving service speed.
SMS Integration with POS
The Odoo 18 POS features now include SMS integration, allowing businesses to send receipts and order confirmations via SMS with a single click. This improves customer communication and enhances satisfaction, making it a valuable addition to any sales software stack.
Creating & Editing PoS Products
With Odoo 18, you can create and edit products directly from the POS interface without needing to switch to the backend. This feature includes barcode lookup and new backend views accessible from the frontend, streamlining the product management process.
POS Restaurant Orders without Table
In the latest update of Odoo’s restaurant cash register module, it is now possible to create “floating” orders that are not linked to a specific table. This is especially useful for orders such as delivery and takeaway. By default, a “shadow table” is created on each restaurant floor to which these floating orders are linked, without having to modify the entire codebase.
Manage Bookings in Restaurant POS Cashier
You can now book tables directly from the restaurant cash register. With this new PoS feature, you can easily open the Gantt view of appointments in a dialog box, so managing reservations has never been easier. This means that from now on you no longer have to navigate to the back office to manage appointments. Everything you need is now directly available in the POS interface. This improvement ensures a more efficient workflow and faster service for your customers.
More in PoS
Payment methods can be edited even after an order is completed
Store edited orders in the backend
Display the breakdown of sales lines by product in the automatically generated closing entry
Conclusion
The new Odoo 18 version is packed with features that enhance both sales software and the POS system. From improving customer loyalty and streamlining sales processes to making point-of-sale operations more efficient, Odoo 18 sales features and POS features are designed to help your business grow. Upgrade to Odoo 18 today to experience these powerful enhancements and take your business to the next level.
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